Drain Install Technician

Job Overview

Position: Drain Install Technician
Company: Sullivan Super Service
Location: Pittsburgh, PA
Employment Type: Full-time
Work Environment: On-site

Compensation: $23 - $30/hr plus bonuses and spiffs. Top Techs make upwards of $95k when including weekly bonuses and spiffs!

Responsibilities

• Execute full drain replacements and sewer lining projects, ensuring compliance with industry standards.
• Perform comprehensive drain cleaning services for residential properties using industry-leading tools such as drain snakes, hydro-jetting machines, and camera inspection systems.
• Diagnose and resolve drainage and sewer issues through detailed inspections and advanced troubleshooting techniques.
• Present repair and replacement options to customers, offering clear and honest recommendations.
• Maintain accurate and detailed records of all work performed, parts used, and customer interactions using ServiceTitan.
• Collaborate with customers to educate them on preventive maintenance and proper care of their plumbing systems.
• Follow all safety protocols and company procedures to ensure a safe and clean work environment.
• Keep work vehicles clean, organized, and stocked with necessary tools and materials to efficiently handle each job.
• Stay current on industry trends and participate in ongoing training to enhance skills and expertise.

Qualifications

• At least 3 years of professional experience in drain cleaning.
• Experience with full drain replacement and sewer lining is highly preferred.
• Proficiency in using diagnostic tools and equipment, including camera inspection systems and hydro-jetting machines.
• Strong communication skills, with the ability to explain technical issues to customers clearly and professionally.
• Familiarity with ServiceTitan or similar service management software is a plus.
• Commitment to providing exceptional customer service and maintaining high-quality workmanship.
• Ability to work independently and as part of a team.
• Valid driver’s license and a clean driving record.

Benefits

• Industry-Leading Compensation
• Optional On-call Rotation
• New Clean Fully Stocked Truck
• Comprehensive Health Benefits
• Paid Time Off Starting Day 1
• 401(k) Plan with Company Match
• Parental Leave
• Training and Development Opportunities
• Yearly Performance Reviews

Join Sullivan Super Service and be part of a team that values your expertise, supports your growth, and provides a rewarding, fulfilling career!